By “Personal Data”, we mean any information that enables you to be directly or indirectly identified, for example your name, profile picture, username, email address, contact details, IP address, device ID or other online identifier.
You agree and acknowledge that we cannot guarantee that any losses, misuses, unauthorized accession, or alteration of your Personal Data will not occur. You hereby agree that You play a vital role in protecting your Personal Data, including your credentials.
Information provided by you for KYC purpose: Personal identification data: name, email address, digital wallet address, country, date of birth, nationality, photo of national ID card or passport, photo of your face (selfie), documentation for proof of address.
Visiting our Website: With regard to each of your visits to our website and access to the services we may automatically collect the following information:
We do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, information about your health and genetic and biometric data). However, you may be required to send us information relevant to establishing your identity such as photographs and copies of your government issued identification documents.
Information we may collect from third party sources: We may receive information about you from other sources, including:
We may also aggregate personal and other data captured by us so that the data is no longer capable of identifying an individual. Aggregated data may cover patterns of usage or information and data that you provide to us, and we reserve the right to use this aggregated information for the purposes of improving and enhancing our Services, generating insights, for use in marketing to other users and current and potential partners and otherwise for the purposes of our business.
We will collect and process Personal Information automatically provided by You under the following situations:
We will collect your Personal Data from the third parties as required or permitted to the extent of applicable laws. Information from the third-party sources will include, but will not limited to, public databases, ID verification partners, KYC Verification partners, blockchain data, marketing partners and resellers, advertising partners, and analytics providers.
GoCrypto Solutions, SL will collect information about you for the purposes set out below if you wish to transact on and use the Website or use the Services:
GoCrypto Solutions, SL uses IP addresses to analyse trends, administer the Website, and gather information for aggregate use. For systems administration and detecting usage patterns and troubleshooting purposes, the GoCrypto’s web servers also automatically log standard access information including browser type and URL requested.
This information is not shared with third parties and is used only within the Operator on a need-to-know basis. GoCrypto reserves the right to block access for any customer accessing the Website via a proxy service intending to conceal originating identity. This includes access via the Tor anonymity network.
GoCrypto is committed to protecting your privacy. Internally, only people within the business need to know Personal Data, or whose duties reasonably require access to it, are granted access to customers’ Personal Data. Such individuals will only process your Personal Data on our instructions and are subject to a duty of confidentiality.
We will take reasonable care to protect the Website’s security as well as your Personal Information from loss, misuse, disclosure, alteration, and destruction. We take reasonable steps to employ and maintain procedural safeguards to ensure the confidentiality, integrity of your Personal Data.
The safeguards include the use of firewalls, and data encryption, enforcing physical access controls to our premise and files, and limiting access to Personal Data only to those employees, agents or third parties who need access to that information to process it for Us.
The Website’s systems and data are reviewed periodically to ensure that you are getting a quality service and that leading security features are in place. We have put in place procedures to deal with any actual or suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We take reasonable care to maintain physical, technical, and employ procedural safeguard to ensure the confidentiality, integrity of your Personal Data. We also implement certain reasonable security measures to protect your Personal Data from unauthorized access, and such security measures are in compliance with the security practices and procedures as prescribed under the applicable laws.
However, You hereby agree that no information system can be fully secure. We cannot guarantee the absolute security of your information by implementing the above-mentioned security measures. It is not absolute protection to your Personal Data and by accessing the Services. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the internet and wireless networks.
You agree that We will not hold any responsibility for the acts committed by those who gain unauthorized access or abuse your information and services. In addition, We will not hold any responsibility for any act committed by the third-party service providers who are contractually engaged with Us to maintain an appropriate security measure for protecting your Personal Data.
Thus, you are recommended to understand this responsibility and to independently take safety precautions to protect your Personal Data, particularly your credential information such your log in details, passwords and wallet address.
You hereby agree that We will not be liable for any information leakage and other damage or loss including, but not limited to, hacker attacks, power interruptions, or unavoidable technical failures in so far as they do not arise from Our intentional or gross negligence including, but not limited to, hacker attacks, power interruptions, or unavoidable technical failures.
We will not rent, sell, or disclose your Personal Data to any third parties, except to those who require access to the information to perform their tasks and duties under the binding agreements executed with Us and to share with third parties who have a legitimate purpose for accessing it.
We may share, transfer, disclose, or allow access to your Personal Data to the following third parties for the purposes described below:
We may also disclose your Personal Data to third parties:
You hereby acknowledge that we will not be responsible for the products, services, or descriptions of products or services that You receive from the third-party websites or to the content or privacy practices of the third-party websites. You hereby agree that we are not responsible for or able to control, the privacy, security, or other practices of any third parties.
It is your responsibility to review the privacy statements, policies, terms, and conditions of any person or company to whom you choose to link or with whom you choose to contract. We are not responsible for the privacy statements, policies, terms, conditions, or other content of any website not owned or managed by GoCrypto.
This provision applies to Users of the Services that are located in the European Economic Area, United Kingdom and/or Switzerland (herein collectively referred as “Designated Countries”) at the time of Data or Personal Information being collected. We may ask your information regarding your nationality, your location, which country you are in when you use Our Services or Platform, or We may rely on your IP address. We cannot apply this provision to Users who do not provide information about the location or obfuscates location information so as not to appear located in the Designated Countries.
We use and process your Personal Data based on a valid lawful basis of the EU General Data Protection Regulation (“GDPR”) and any equivalent regulations (collectively referred as “Data Protection Laws”). The lawful basis for processing your Personal Information includes:
Under certain circumstances when you use Our Services, you have the rights under the Data Protection Laws in relation to your Personal Information. These rights include the followings:
If you wish to exercise these rights as aforementioned, please inform and contact Us via Our Website. Please also be aware that there are some limitations when you wish to exercise any one of these individual rights. We may limit your individual rights in the following situations:
Our Services are not designed for the individuals who are under the age of 18 or under the legal age to provide consent under the applicable laws of country or jurisdiction where You are using Our Services or Platform.
If You are not over 18 or of the legal age of your country, You will not provide any Personal Information to Us, or to engage in Our services. We reserve the right to access and verify any Personal Information collected from You.
If we are aware that You are under 18 or under the legal age who already shared your Personal Information with us, we will then discard such information and block your access to our Website immediately.